Terms of Service

Effective Date: September 4, 2026

These Terms of Service (“Terms”) govern your use of the Basecamp Educational Services website, online school, courses, training materials, and related services.

By creating an account, purchasing or enrolling in a course, or accessing our training materials, you agree to these Terms. If you do not agree to these Terms, you should not create an account, purchase a course, or use our services.

1. About Our Services

Basecamp Educational Services provides educational and training programs related to personal safety, situational awareness, threat recognition, emergency preparedness, active-threat response, immediate aid, and related subjects.

Our courses may include videos, written materials, presentations, quizzes, assessments, exercises, downloadable resources, certificates, and other educational content.

We may update or improve course content from time to time to reflect changes in best practices, training methods, laws, technology, or other relevant information.

2. User Accounts

You may be required to create an account to purchase, enroll in, or access a course.

You are responsible for maintaining the confidentiality of your login information and for activity that occurs through your account.

Unless otherwise authorized by Basecamp Educational Services, an individual course enrollment is intended for use by one person only.

You may not share your account credentials or allow another person to access paid course content through your account.

If you believe your account has been accessed without authorization, please contact us.

3. Purchases and Payments

Prices for courses and other services will be displayed at the time of purchase.

By placing an order, you agree to pay the price and any applicable taxes or fees shown at checkout.

Payments for online courses may be processed through Thinkific and its payment-processing providers. Those providers may have additional terms that apply to payment processing.

If we offer installment payments, subscriptions, or payment plans, the applicable terms will be disclosed at checkout.

4. Refunds

Refund eligibility, when offered, is governed by the refund policy displayed on the applicable course sales page or at checkout.

To request an eligible refund, you must contact Basecamp Educational Services within the stated refund period.

We reserve the right to deny a refund where a customer has substantially completed a course, downloaded a substantial portion of the course materials, violated these Terms, or otherwise abused the refund process, to the extent permitted by applicable law.

Nothing in this section limits any refund or cancellation rights that cannot legally be waived under applicable consumer-protection laws.

5. Course Access

Purchasing a course gives you a limited right to access and use that course for your own personal or authorized professional development.

Course access may be provided for a specific period or for as long as the course remains available, depending on what is stated when you purchase the course.

We may make reasonable changes to course content, format, instructors, resources, or delivery methods.

We may discontinue a course when reasonably necessary. When practical, we will make reasonable efforts to avoid unnecessarily disrupting customers who are actively enrolled.

6. Intellectual Property

All course content and training materials provided by Basecamp Educational Services are protected by applicable intellectual-property laws.

This includes, without limitation:

Purchasing or completing a course does not transfer ownership of any course content to you.

You are granted a limited, personal, non-exclusive, non-transferable right to use the materials for your own learning and training purposes.

Unless you receive prior written permission from Basecamp Educational Services, you may not copy, reproduce, record, modify, publish, upload, distribute, sell, license, publicly display, teach from, or commercially exploit our course materials.

7. Prohibited Uses

You may not:

We may suspend or terminate access when we reasonably believe these Terms have been violated.

8. Educational and Safety Training Disclaimer

Basecamp Educational Services provides educational and training information intended to improve knowledge, preparedness, situational awareness, decision-making, and response capabilities.

Our training does not guarantee that a participant will identify, predict, prevent, avoid, or successfully respond to every dangerous situation, threat, violent incident, emergency, injury, or other event.

Threats and emergencies are unpredictable, and circumstances may change rapidly.

Course participants remain responsible for exercising their own judgment and making decisions appropriate to the circumstances they encounter.

Participants should follow applicable laws, emergency procedures, organizational policies, and lawful instructions from law-enforcement officers, emergency responders, medical professionals, or other appropriate authorities.

No course should be interpreted as a guarantee of personal safety or the safety of others.

9. Medical and Emergency Information

Some Basecamp Educational Services courses may discuss first aid, bleeding control, emergency response, or other immediate-aid concepts.

Such instruction is educational in nature and is not a substitute for professional medical advice, diagnosis, treatment, certification, or hands-on medical training when such training is required.

In an actual medical emergency, participants should contact appropriate emergency services and follow the instructions of qualified emergency personnel whenever possible.

10. No Guarantee of Results

Completion of a Basecamp Educational Services course does not guarantee any particular result or outcome.

We do not guarantee that completing a course will:

Customers are responsible for determining whether a particular course meets their individual, professional, organizational, or regulatory needs.

11. Certificates of Completion

Some courses may provide a certificate of completion.

Unless specifically stated otherwise, a certificate of completion confirms that the participant completed the applicable Basecamp Educational Services course. It does not represent a professional license, government certification, academic degree, or other credential issued by an outside authority.

12. Organizational and Group Training

Businesses, schools, government agencies, nonprofit organizations, and other organizations may purchase or arrange training for employees, members, or other participants.

Additional agreements, pricing, licensing terms, reporting requirements, or training conditions may apply to organizational purchases.

Where appropriate, Basecamp Educational Services may provide the purchasing organization with reasonable training records, such as enrollment, participation, completion status, or certificate information.

Individual course licenses may not be converted into organizational or group licenses without authorization.

13. Third-Party Services

Our online school may use third-party services, including Thinkific, payment processors, email providers, and other technology providers.

Your use of those services may also be subject to the applicable provider's terms and privacy practices.

Basecamp Educational Services is not responsible for interruptions or failures caused by third-party systems that are outside our reasonable control.

14. Suspension or Termination of Access

We may suspend or terminate access to an account or course when reasonably necessary because of:

Termination for a serious violation of these Terms may result in loss of course access without a refund where permitted by law.

15. Limitation of Liability

To the fullest extent permitted by applicable law, Basecamp Educational Services and its owners, instructors, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use or inability to use our courses, website, training materials, or services.

Because our courses address safety, threats, emergencies, and human behavior, you acknowledge that real-world situations involve circumstances and risks that cannot be completely predicted or controlled through training.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

16. Privacy

Our collection and use of personal information is governed by our Privacy Policy.

By using our services, you acknowledge that you have had the opportunity to review our Privacy Policy.

17. Changes to Courses and These Terms

We may revise courses, services, pricing, or these Terms from time to time.

When these Terms are materially changed, we will update the effective date and provide notice when required by applicable law.

Changes will apply prospectively to the extent required by law and will not eliminate rights that customers already have under applicable consumer-protection laws.

18. Governing Law

These Terms are governed by the laws of the State of Wyoming and applicable laws of the United States, without regard to conflict-of-law principles, except where the laws of another jurisdiction provide consumer rights that cannot legally be waived.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

20. Entire Agreement

These Terms, together with our Privacy Policy and any course-specific purchase terms presented at checkout, constitute the agreement between you and Basecamp Educational Services regarding your use of our online courses and services.

21. Contact Us

Questions about these Terms or our courses may be directed to:

Basecamp Educational Services

Email: [email protected]