Privacy Policy
Effective Date: September 4, 2026
Basecamp Educational Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, online courses, and related services.
This Privacy Policy explains what information we collect, how we use it, and the choices you may have regarding your information.
Information We Collect
We may collect information you provide directly to us, including:
Your name and email address
Account and login information
Billing information
Course enrollment and purchase history
Course progress, quiz results, completion status, and certificates
Information you provide when contacting us
We may also automatically collect limited technical information such as your IP address, browser type, device type, login activity, pages viewed, and course activity.
How We Use Your Information
We may use your information to:
Create and manage your account
Process purchases and enrollments
Provide access to courses and training materials
Track course progress and completion
Issue certificates or completion records
Provide customer support
Send account, purchase, and course-related communications
Improve our website, courses, and services
Maintain security and prevent fraud
Meet legal, tax, accounting, and regulatory requirements
We may also send you information about other Basecamp Educational Services courses or services where permitted by law. You may unsubscribe from promotional emails at any time.
Payments
Payments for online courses are processed through Thinkific and its payment-processing providers.
Basecamp Educational Services generally does not directly receive or store your full credit-card or debit-card number. Payment providers process financial information according to their own privacy and security practices.
Thinkific and Other Service Providers
Our online courses are hosted and delivered through Thinkific.
Thinkific and other service providers may process personal information as necessary to provide services such as:
Course hosting and delivery
Payment processing
Email communications
Website operation
Analytics
Customer support
Accounting
Data storage and security
We only use service providers as reasonably necessary to operate our business and provide our services.
Cookies and Analytics
Our website and online learning platform may use cookies and similar technologies to keep users signed in, remember preferences, maintain security, understand website usage, and improve the user experience.
Your browser may allow you to block or delete cookies. Blocking certain cookies may affect website or course functionality.
Sharing Your Information
We do not sell your personal information for monetary compensation.
We may share information with service providers that help us operate our business or when necessary to:
Process payments
Provide our courses and services
Comply with legal requirements
Protect our rights, customers, systems, or property
Prevent fraud or misuse
If a company, school, government agency, nonprofit organization, or other organization purchases training on your behalf, we may provide limited information such as enrollment, participation, completion status, or certification information to that organization when appropriate.
International Customers
Basecamp Educational Services is based in the United States.
If you access our services from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.
Depending on where you live, you may have additional privacy rights under local law.
How Long We Keep Information
We keep personal information only as long as reasonably necessary to provide our services, maintain course and transaction records, comply with legal and accounting requirements, resolve disputes, and operate our business.
Information that is no longer needed may be deleted, anonymized, or securely disposed of where appropriate.
Security
We use reasonable administrative and technical safeguards to protect personal information.
However, no internet-based service or electronic storage system can guarantee complete security.
Your Privacy Rights
Depending on where you live, you may have the right to request:
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain information
A copy of certain personal information
Withdrawal of consent where applicable
Opt-out of certain marketing communications
Other privacy rights provided by applicable law
We may need to verify your identity before completing certain requests.
To make a privacy request, contact us using the information below.
Children's Privacy
Our online courses and services are not directed to children under age 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization where required by law.
If you believe a child has provided personal information improperly, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, business practices, or legal requirements change.
When changes are made, we will update the effective date at the top of this policy.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact:
Basecamp Educational Services
Email: [INSERT BUSINESS EMAIL ADDRESS]
Mailing Address: [OPTIONAL – INSERT BUSINESS MAILING ADDRESS]